Contact us

Feel free to reach out to us anytime—we're always happy to help! 

Customer Support Email: service@bestvibe.co.uk

Response Time: We will reply within 24 hours on business days (weekends and public holidays excluded).

During peak inquiry periods or holidays, response times may be slightly longer, but rest assured—we will make sure your issue is properly addressed.

To help us resolve your issue more quickly, please include the following in your email:

1. Order number (if applicable)

2. A detailed description of the issue

This information will help us locate and handle your request more efficiently. Thank you for your cooperation!  

Other ways to contact us:

You can also chat online with us via Live Chat. 

Just click the Live Chat above the search box, we will answer your question immediately.

Honghua (Hong Kong) International Co., Ltd.

Room 1101B, 11/F, Lippo Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Kowloon

HONGHUA (HONG KONG) INTERNATIONAL CO., LIMITED

CR: 2860124